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Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

Terms and Conditions

Effective Date: 29/12/2022

1. Acceptance of Terms

1.1. By accessing or using the services provided by Smart Medicare Solution, LLC ("we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

2. Personal Information Collection and Privacy

2.1. Consent: By utilizing our services, you consent to the collection, storage, and use of your personal information as described in our Privacy Policy. We may collect, store, and use personal information, including but not limited to your name, address, phone number, email address, date of birth, and Medicare Part A and Part B information, for the following purposes: To provide you with information and support related to Medicare. To facilitate consultations and assistance with your Medicare-related needs. To communicate with you regarding our services and updates. 2.2. Accuracy: You are responsible for providing accurate and up-to-date information when using our services. We are not liable for any consequences resulting from inaccurate or outdated information. 2.3. Security: We take reasonable steps to protect the security of your information, but please note that no method of data transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

3. Services

3.1. Medicare Services: We offer services related to Medicare, including providing information, facilitating consultations, and offering support to our users. We strive to provide accurate and up-to-date information, but we do not guarantee the completeness or accuracy of the information provided. 3.2. Communication: By using our services, you may receive communication from us, including but not limited to emails, phone calls, or text messages. You can opt out of promotional communications at any time.

4. User Responsibilities

4.1. Compliance: Users must comply with all applicable laws and regulations when using our services. 4.2. Security: Users are responsible for maintaining the security of their account credentials and for any activity that occurs under their account. If you suspect unauthorized access to your account, please notify us immediately.

5. Limitation of Liability

5.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of the use or inability to use our services.

6. Changes to Terms and Services

6.1. Terms Updates: We reserve the right to update these Terms and Conditions from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised Terms. 6.2. Service Changes: We reserve the right to modify or discontinue any part of our services without notice.

7. Governing Law and Jurisdiction

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles.

8. Contact Us

8.1. If you have questions or concerns about these Terms and Conditions or our services, please contact us at: Smart Medicare Solution, LLC 2900 Wilcrest Drive, Suite 451 Houston, TX 77042 United States General Inquiries: Customer Support: +1 (800) 977-1817

Arbitration Clause

Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in Houston, Texas, before a single arbitrator. The language of the arbitration shall be English. The decision of the arbitrator shall be final and binding upon the parties, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

The prevailing party in any arbitration shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party. Each party shall bear its own costs and expenses of arbitration, including but not limited to attorneys' fees, unless otherwise awarded by the arbitrator.

By agreeing to arbitration, the parties hereby waive their right to bring or participate in any class action, collective action, or representative action in arbitration or in any other forum. The parties further waive any right to a trial by jury. This arbitration clause shall survive termination or expiration of these Terms and Conditions.

Privacy Policy

Effective Date: 1/01/2022

1. Introduction

Welcome to Smart Medicare Solution, operated by [Company Name], a Houston-based company ("we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

2. Information We Collect

2.1. Personal Information: We may collect the following types of personal information when you provide it voluntarily:
• Name
• Address
• Phone Number
• Email Address
• Date of Birth
• Medicare Part A and Part B information2.2.
• Automatically Collected Information:
We may also collect certain information automatically when you use our website, such as your IP address, device information, cookies, and usage data.

3. How We Use Your Information

We use the information we collect for the following purposes: 3.1. Provide Services: We use your personal information to contact you and provide services related to Medicare, including information, consultations, and support. 3.2. Communication: We may use your contact information to communicate with you about our services, updates, and promotions. 3.3. Improve Our Services: We analyze user behavior to enhance and improve our website and services.

4. Disclosure of Your Information

We may disclose your personal information to: 4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. 4.2. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of our users.

5. Data Security

We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is completely secure.

6. Your Choices

You can exercise certain rights regarding your personal information, including accessing, correcting, or deleting it. To do so, please contact us at [Contact Information].

7. Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: Smart Medicare Solution 2900 Wilcrest Dr STE 451 Houston,TX 77042 1-800-977-1817 (TTY:711) Please tailor this privacy policy to your specific business practices and ensure that it complies with relevant privacy laws and regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), if applicable. Legal counsel should review and verify the privacy policy's compliance with local and international privacy requirements.